Welcome to the Help Centre
Here you will find all the information you need but if you need anymore help contact us below.
Frequently Asked Questions
Explore our common questions and answers below.
The festival runs from June 10 to June 15. Screenings begin each day at 10 AM and end by 7 PM. The full schedule of films will be emailed a month before when you are signed up to the newsletter.
You will be able to purchase tickets for the film festival a month before through a link when signing up to the newsletter.
Each film has different age restrictions. Please check the film details for specific age recommendations before attendance. (Children under 12 are not permitted on-site)
Yes, we have a concession stand that offers snacks and drinks during all showings.
Refunds are available for tickets cancelled up to 48 hours before the showtime. Please contact our support for any inquiries.
You can reach us through the contact form on our website or by email at 19lcurtis@rodingvalley.net.
We adhere to all local health guidelines to ensure a safe environment for all attendees. Regular cleaning and sanitising throughout the venue. Please make an enquiry for a full list of our safety measures.
Sorry we don’t allow volunteers the reason being is because of health and safety as their is a risk you may not be safe.
Yes, the discounts we offer are for family passes. Such as our family day pass where 2 adults and 2 children receive a £10 off their total spend.
The festival takes place at One Canada Square, Canary Wharf, London. E14 5AB . We look forward to seeing you there!
Yes, there is on-site parking available but it is very limited this is a first come first serve car-park and is only recommended to use if you are visiting us for 3 hours as we have a 3 hours max stay. Additional parking areas are located nearby and accessible within a short walking distance.
We have a dress code of smart/ smart casual attire. We look forward to seeing our outfits!
Contact Us
If anymore help is needed feel free to contact us at:
19lcurtis@rodingvalley.net
Phone
07399156086
Office
One Canada Square, Canary Wharf, London. E14 5AB
Contact Us
Please fill out this form if your query couldn’t be answered.
19lcurtis@rodingvalley.net
Phone
07399156086
Office
One Canada Square, Canary Wharf, London.